We will gladly process exchanges or returns within 60 days of the delivery date , If you would like to process a return or replacement :

If the custom product you received is incorrect (due to the fault of Galvine) or damaged, we will gladly exchange/replace it for you or provide a refund on a case-by-case basis.

• Products must be in the condition you received them – clean, unwashed, unworn, & still in the sealed clear bag. Any item returned that is dirty or damagedwill be refused & returned to you at your expense unless you have received

• Once your return is received, inspected, & approved by our warehouse (usually within 72 hours of receipt) – your exchange or refund will be processed. Refunds will be automatically applied to your original method of payment if returned within 60 days.
• You may NOT return goods – if they are Custom made, dirty, damaged, dntinued, *Items that have been worn, stained, washed, smell of fragrances, have deodorant marks, make-up, animal hair, or have been otherwise used are not eligible for return.